Frequently Asked Questions

Common questions from B2B buyers about MOQ, samples, lead times, payments, certifications, shipping, and mixed orders.

What is your minimum order quantity (MOQ)?

MOQ varies by product line. Standard bulk cable reels and patch cord programs usually start at a manageable quantity, and we support trial orders and mixed-container loads for new partners.

Can I request samples before placing a bulk order?

Yes. Pre-production or product samples can be arranged so you can verify construction, specifications, printing and packaging before bulk production. Sample cost and shipping are confirmed with your inquiry.

What are your typical lead times?

Standard products are typically produced within 15–30 days after order confirmation, depending on quantity and customization. Lead time is confirmed in the quotation.

What payment terms do you accept?

We commonly work with T/T, L/C, and other terms agreed per order. Exact terms are confirmed during quotation for new and existing customers.

What certifications and test reports do you provide?

Our production follows ISO 9001 quality management, and products can be supplied to CE and RoHS compliance with performance test reports, including Fluke test results for network lines.

Do you ship worldwide?

Yes. We export globally by sea or air with complete shipping documentation, and we can arrange delivery to your port or warehouse.

Can I mix different products in one order?

Yes. Mixed-container orders combining bulk cable, patch cords, or different categories are supported and can help you reach the MOQ more efficiently.

What information should I provide when starting an inquiry?

Please provide the product category, required specifications, target quantity, destination market and any existing specification, drawing or sample. If the requirements are not complete, our team can help confirm a suitable configuration before quotation.

Still Have Questions?

Send us your inquiry and our export team will get back to you within 24 hours.